Would you recommend us
Out of ten.
How likely are you to tell someone else about Diviniti?
Not likely
Very likely
The coffee itself
How was the cup?
However you drink it.
Overall
About the beans
Which bag was it?
The roast, for your taste?
How did it taste?
About the jars
Which one?
In the cup, did it dissolve?
Strength, at the dose you used?
How did it taste?
Ordering on the site
Getting to checkout.
Finding the coffee, choosing it, paying for it.
How easy was it, start to finish?
Anything slow you down?
Did you find what you came for?
Delivery & unpacking
How did it arrive?
The wait, the box, the first time you opened the bag.
The unpacking itself
How was the wait?
Condition it turned up in
First smell, on opening
Brewing it
How you make it.
So we can tell whether the grind we sent was right.
What do you brew with?
The grind we sent, for that brewer?
Was the brew guide any use?Open it ↗
Price & value
Was it worth it?
Not whether it's cheap. Whether it earned the money.
For what you got
Against what you drank before
Would you buy it again at full price?
Your standing order
The repeat.
You approve and pay each cycle, so we want to know how that lands.
How often it arrives
The approve-and-pay email
Where you're at with it
Getting help from us
When you needed us.
Emails, tracking, and whether anyone got back to you.
Did you ever get in touch?
If you did, how did it go?
Anything else
Open floor.
Whatever didn't fit above. One line is plenty.